Shipping & Delivery
Last updated: May 2026
We currently ship physical posters to selected regions — free of charge and carefully packed. For other countries, we offer the digital download (PDF).
Delivery area
We currently ship physical posters to selected regions. At checkout, supported delivery addresses are accepted.
Shipping cost
Shipping is included in the price for all physical posters — regardless of size or quantity. No additional fees, no handling charges. Volume discounts (10% for 2 posters, 15% for 3 or more) are automatically applied to the product price.
Delivery time
After payment is received, delivery typically takes 5–10 business days. Delivery times are non-binding estimates and do not constitute guaranteed dates. We will notify you by email of any significant delays. Digital downloads (PDF) are available immediately after payment.
Shipping method
Delivery is handled by local carriers. Every poster is packed in a sturdy shipping tube to protect it from creases and moisture during transit.
Tracking
As soon as your order is handed to the carrier, you will receive an email notification. If a tracking number is available, it will be included in the email.
Customers outside our delivery area
For customers outside our current delivery area, we offer the digital download (PDF) for CHF 12. The download is available immediately after payment and can be printed locally at a print shop of your choice.
Damaged or faulty deliveries
If your poster arrives damaged or has a printing defect, contact us within 30 days of receipt at mappamuse.hesitant135@passmail.com. Please attach photos of the defect. We will send a free replacement or refund the purchase price at our discretion.
Wrong address
Please double-check your delivery address before ordering. Incorrect deliveries due to wrong address information are the customer's responsibility. If you spot a mistake, contact us immediately — as long as production has not started, we can correct the address.